TALIA INTELLIGENCE SL

Talia develops an AI-powered customer service and automation platform designed for theatres, performance venues, festivals and other cultural event organizers. Its solution enables organizations to deploy customizable conversational assistants that provide multilingual audience support around the clock, answering questions about event schedules, ticket bookings, discounts, accessibility and venue information. The platform allows operators to configure their assistants using existing websites, documents, event programmes and frequently asked questions, while adapting their communication style to each organization's identity. Its offering also includes an automated email response agent, with intelligent event recommendations and web accessibility features under development. The company helps cultural organizations automate repetitive interactions, improve audience engagement and support ticket sales without increasing administrative workloads.